Effective Date: October 1, 2025
1. Introduction
OnFoni is an on-demand online consultancy platform owned and operated by Ollida Technology Private Limited.
We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications (Android, iOS) and web platform.
2. Company Information
Legal Name: Ollida Technology Private Limited
Registered Address: Muliabari, Muliabari Road, Muliabari Village, Margherita, Tinsukia, Assam – 786171, India
Business Type: Private Limited Company
GSTIN: 18AADCO8831F1ZB
Contact Email: support@onfoni.com
3. Information We Collect
We collect and process the following categories of data:
- Name, Mobile Number, and Email Address
- App usage logs (sessions, clicks, errors)
- Analytics and crash data
- Device details such as model, OS version, and identifiers
- Audio call metadata (e.g., duration, timestamps; no recordings are stored)
- Payment information processed through PayU (we do not store card or bank details)
4. Data Storage and Sharing
All user data is securely stored on AWS (India Region) servers.
We may share limited information with trusted third-party service providers:
- Firebase for analytics and crash reporting
- Twilio / MSG91 for sending OTPs
- PayU for secure payment processing
These providers process information only on our behalf and under strict confidentiality agreements.
5. Data Retention
We retain user data as long as the account is active or for up to 12 months after account closure, whichever is earlier.
After this period, personal data is deleted or anonymized unless required by law.
6. User Rights
Users have the following rights regarding their data:
- Request access to or a copy of their personal data
- Request correction or deletion of their information
- Withdraw consent at any time
Users can exercise these rights by emailing support@onfoni.com or using the in-app account deletion feature.
7. Consent
By using OnFoni, users consent to the collection and processing of their data as outlined in this Privacy Policy.
Users must accept the Terms & Conditions and Privacy Policy before account creation.
8. Data Security
We implement industry-standard measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
While we take all reasonable steps to secure your information, no internet-based platform can guarantee absolute security.
9. Third-Party Links
Our app or website may contain links to third-party platforms.
We are not responsible for the privacy practices or content of those sites.
Users are encouraged to review the privacy policies of any external websites they visit.
10. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be communicated through the app or website, with the effective date updated accordingly.
11. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@onfoni.com
Address: Ollida Technology Private Limited, Muliabari, Muliabari Road, Muliabari Village, Margherita, Tinsukia, Assam – 786171, India.